Support

Replies within two business days · English

Write to hello@cosmicaugur.app. Cosmic Augur has no user accounts, so there is no sign-in email to include — just describe what you saw and, if it concerns a purchase, attach the Apple or Google receipt.

1. Purchases and restore

The free day and the Pro subscription are processed by the Apple App Store or Google Play and tied to your store account. On a new device, sign in with the same Apple ID or Google account, open the app, and use Restore purchases on the plans screen. If a purchase you paid for does not unlock, email us the store receipt and we will fix it. Manage or cancel the subscription in your store account settings — we never see your payment details.

2. Your data

There is nothing to delete on our servers because we never receive your data: no accounts, no passwords, and your birthdate is stored only on your device. To remove it, clear the birthdate in the app or uninstall Cosmic Augur. See the privacy policy for the full picture.

3. Rituals and the microphone

Optional ritual companions (for example breath or blow play) use the microphone only as a live effect. Audio is not recorded, uploaded, or stored for that effect. If a ritual screen misbehaves on your device, tell us the device model and OS version.

4. The content itself

Cosmic Augur compares traditions for entertainment and personal reflection. It never predicts outcomes and never provides medical, legal, or financial advice. If any insight you received reads otherwise, forward it to hello@cosmicaugur.app — that is a defect, and we want it.

5. Contact

Sanchu LLC
Cosmic Augur
8 The Green, Suite R
Dover, DE 19901, USA
hello@cosmicaugur.app